Fewer tasks per claim demand a higher overall workload capacity. The WIMS architecture is built from the ground up to handle an unlimited number of claims clients. All reporting, statistics, and reserve calculations can be analyzed per client or across selected client groups — giving claims teams full visibility and control.
Fast and efficient claim follow-up reduces total payouts. That’s why Vitec Insurance has developed powerful, event-driven customer follow-up functionality within the claims process. In the “My Tasks” view, claims handlers get an instant overview of all required activities across their assigned claims, regardless of client.
WIMS also allows customers to submit all claim information electronically. All correspondence is automatically gathered within a single case file, and WIMS is fully integrated with leading office productivity tools — ensuring efficient workflows and complete documentation.